Delivery Information

Who Are Our Couriers?

Our warehouse uses DPD/Interlink for all our deliveries (when ever possible) They are industry leaders in their field and offer unrivalled service and support.

What Are The Delivery Terms?

We offer a free next business day delivery for UK mainland orders placed before 3pm. Each delivery has a 1 hour delivery window with tracking information sent to you by email and text.

Orders received by 3pm will be processed and despatched the same day. Orders received after 3pm will be despatched the following day . Please note that orders received on a Friday will be processed and despatched but will not be delivered until the following Monday.

COUNTRY 24 HOUR COURIER PER ITEM 48 HOURS OVER 4 ITEMS
UK MAINLAND FREE FREE
SCOTTISH HIGHLANDS 14.99 POA
SCOTTISH ISLANDS 17.99 POA
NORTHERN IRELAND 14.99 POA
SOUTHERN IRELAND 17.99 POA
CHANNEL ISLANDS 26.99 POA
ISLE OF MAN 17.99 POA
ISLE OF WIGHT 9.99 POA
SCILLY ISLANDS 26.99 POA
EUROPE NO DELIVERY NO DELIVERY
USA NO DELIVERY NO DELIVERY
AUSTRALIA NO DELIVERY NO DELIVERY

Large Orders

Trade and retail orders will be despatched within two working days Depending on the order quantity, this may be palletised. Price for shipment on request

Damaged Items

Our breakages policy is very simple. It arrives in perfect condition or we replace it. When your item leaves our warehouse, it is insured in transit by our couriers. As soon as you receive the package, please check the contents. Any breakages or damage should be notified to us immediately. We will arrange for the damaged item to be collected and send out a replacement.

In the unlikely event we are out of stock of the replacement item, we will offer a full refund or 10% reduction in the cost of the replacement item as a thank you for your patience .

Delivery To Destinations Outside UK Mainland – Delivery Options

Our free delivery is for customers who live in the UK mainland. It does not include the Scottish Highlands, Channel Islands, Northern Ireland or Southern Ireland. Please refer to the table above for the additional cost to your order (one item) if you live in areas outside of the UK mainland

Currently we do not ship to Europe, USA or Australia .